The AI-Powered Mediation Business Operating System
Unite Mediation Suite helps mediation practices automate tedious workflows, elevate marketing and build stronger, more personalised connections with clients. Streamline your processes, improve customer interactions, and drive your business forward—effortlessly.
Core Foundation
A Clear Path to Streamlined Mediation Success
Mediation First
Built by people who work in and for the mediation industry. Unite isn't a generic CRM that's been adapted - it's designed from the ground up around how mediators work, think, and grow. From case stages to client communications, every feature reflects the realities of your practice.
Extendable
Unite does the heavy lifting out of the box, but every practice is different. When your workflows need something more, our powerful automation layer lets you build custom flows, triggers, and integrations — no workarounds, no compromises. Your CRM should work the way you do, not the other way around.
Reporting & Practice Control
Numbers tell a story - if you know where to look. Unite gives you clear, real-time visibility into your caseload, revenue, and team performance so you always know how your practice is performing. Make confident decisions backed by data that actually reflects how your business works.
Explore Features
Empower Your Mediation Business with Smart Solutions
Case Management
Manage every case from referral to resolution in one place. Track parties, sessions, agreements, and correspondence with a clear, structured timeline that keeps your team aligned and your clients moving forward.
Total Case Clarity
Documents & E-Signatures
Send engagement letters, agreements, and consent forms directly from Unite and get them signed digitally - no printing, no chasing. Built-in e-signature workflows mean clients can review and sign in minutes, with every document automatically logged against the case.
Sign in Minutes, Not Days
Secure Client Communications
Keep all client correspondence organised and compliant. Log calls, send updates, and maintain a full communication history against every case - so nothing falls through the cracks and your practice stays protected.
Compliant by Design
Manage Clients Where Smart Technology Meets Seamless Simplicity.
Simplifying Client Management with Style and Precision
Unite is built exclusively for the mediation industry — so every feature, workflow, and setting reflects how your practice actually runs. From your first enquiry to final agreement, we align the system to your process, not the other way around.
Run a more efficient practice with tools designed to reduce admin, improve client experience, and give you full visibility of your caseload. Unite brings everything together in one place — so your team spends less time managing the system and more time doing what matters.
Flexible Integration & Accessibility
Connect the tools you already rely on and access Unite from anywhere — whether you're in the office, at home, or between sessions. Your case data is always up to date and always at your fingertips.
Complete Case Control
From initial referral to signed agreement, every stage of your cases is tracked, managed, and visible in one place. No spreadsheets, no chasing — just a clear picture of every client, every case, every time.
Client Communications
Keep every client informed at every step of their journey
Great mediation outcomes start with clear communication. Unite gives you the tools to stay connected with every client — automatically, professionally, and without adding to your admin load.
⇨ Send Automated Updates at Every Key Case Milestone.
⇨ Personalise Every Message Without the Manual Effort.
⇨ Maintain a Full Communication History Against Every Case.
Your success,
Always There to Support Your Practice and Your Clients
#1
Enquiry Management
Never miss a new referral. Unite captures every enquiry, routes it to the right person, and triggers an immediate, professional response — so your first impression is always the right one.
#2
Case Tracking
Monitor every active case at a glance. Track sessions, outstanding tasks, and client progress in real time so your team stays aligned and nothing gets missed between appointments.
#3
Practice Reporting
Understand exactly how your practice is performing. From caseload volumes to revenue trends, Unite's dashboards give you the clarity to make smarter decisions and plan for growth with confidence.
FAQS
Frequently Asked Questions
Is Unite built specifically for mediators?
Yes — Unite has been designed from the ground up for the mediation industry. Every feature, from case stages to client communications, reflects how mediation practices actually operate. No generic CRM adaption, no workarounds.
Can I integrate Unite with tools I already use?
Unite connects with your existing tools including calendars, email, accounting software, and third-party platforms. If you need something more bespoke, our automation layer lets you build custom integrations to fit your workflow.
Is Unite suitable for solo mediators as well as larger practices?
Absolutely. Whether you're a sole practitioner or managing a team, Unite scales with you. Plans are flexible and the platform is designed to grow alongside your practice without unnecessary complexity. For larger practices, Unite365 may be a better fit - get in touch for more info.
Do you offer onboarding and training support?
Yes. Every new Unite customer receives onboarding support to get your practice set up and your team confident from day one. Ongoing help is always available so you're never left to figure things out alone.
What features does Unite include out of the box?
Unite comes with case management, client communications, enquiry tracking, e-signatures, document generation, session scheduling, practice reporting, and automation tools — everything a modern mediation practice needs in one platform.
How do I get started?
Book a demo and we'll walk you through the platform with your practice in mind. From there, onboarding is straightforward — we handle the setup so you can focus on your clients from day one. Or you can simple sign up for a 7 day free trial to start using the system right away.
Is my client data secure?
Yes. Unite is built with data security and compliance at its core. All data is encrypted, securely stored, and handled in line with UK GDPR requirements — giving you and your clients complete peace of mind.
Can I customise Unite to match my practice's processes?
Yes. While Unite works powerfully straight out of the box, you can tailor workflows, automations, and templates to match exactly how your practice operates. No two practices are the same, and Unite is built to reflect that.
One Unbeatable Price Powers Your Practice
With 7 Day Free Trial!
ALL INCLUSIVE professional practice
£57
/month - inc VAT
Everything you need to run, grow and automate your mediation practice — in one place, for one simple price.
Manage all your cases, clients & documents in one place
Send invoices and collect payments online
Let clients book appointments around the clock
Run email & SMS campaigns to grow your referrals
AI agent handles enquiries even when you're in session
Automate follow-ups, reminders & admin — effortlessly
Stay Up To Date
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